The Punjab government has made a groundbreaking announcement with the expansion of the CM ‘Maryam Ki Dastak’ initiative to 40 districts across the province. This Maryam Ki Dastak Program, launched under the leadership of Chief Minister Maryam Nawaz Sharif, aims to provide essential government services directly to citizens at their doorsteps, utilizing modern technology to streamline processes and enhance public convenience.

Transformative Services for Citizens

Under the CM ‘Maryam Ki Dastak’ program, over 70 essential public and business services are now available, including:

• Domicile certificates
• Birth certificates
• FIR copies
• Learner driving licenses
• E-stamping

Citizens can access these services via the user-friendly ‘Dastak’ mobile app or by calling the dedicated helpline, 1202. This eliminates the need for physically visiting government offices and waiting in long queues, thereby saving time and effort.

Key Features and Benefits

The program offers numerous advantages to citizens:

1. Convenience at Your Doorstep

Citizens can now obtain vital documents and services without leaving their homes. Trained assistants deliver the requested documents, ensuring a hassle-free experience.

2. Inclusivity

Special consideration has been given to women, senior citizens, and working individuals who may find it challenging to visit government offices.

3. Efficiency and Transparency

The program leverages technology to reduce bureaucratic hurdles and promote efficient service delivery. A feedback system ensures accountability and continuous improvement.

4. Elimination of Middlemen

By providing direct access to services, the program combats exploitation by commission agents, fostering trust and fairness.

5. Job Creation

The initiative has also created employment opportunities, engaging numerous assistants across the districts to facilitate service delivery.

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Accessing ‘Maryam Ki Dastak Program’

To utilize the services under this program, citizens can:

• Download the Dastak App: Available for mobile devices, making it easy to request services.
• Call the Helpline 1202: Submit requests via a simple phone call.

Upon receiving a request, trained assistants visit the applicant’s home to process and deliver the required documents.

Success Stories and Ongoing Progress

In Faisalabad, the program’s effectiveness is evident. Deputy Commissioner Nadeem Nasir’s supervision has ensured that assistants adhere to the highest standards of professionalism. The program’s success in this division serves as a model for other districts to follow.

Leveraging Technology for Public Welfare

The ‘Maryam Ki Dastak program is a testament to the Punjab government’s commitment to leveraging technology for better governance. By reducing bureaucratic inefficiencies and enhancing accessibility, this initiative sets a new benchmark for public service delivery in Pakistan.

A Revolutionary Step in Faisalabad Division

Deputy Commissioner Faisalabad Capt. (Retd) Nadeem Nasir hailed the program as a revolutionary initiative by the Punjab government. Highlighting the Maryam Ki Dastak Program’s success in the Faisalabad division, he revealed that 105 assistants have already completed 1,108 tasks, with another 637 tasks currently in progress. He emphasized the importance of transparency and dedication, ensuring every citizen benefits equally from this initiative.

Conclusion

The CM ‘Maryam Ki Dastak program’ marks a significant leap forward in public service delivery, showcasing the Punjab government’s dedication to efficient, transparent, and citizen-centric governance. By eliminating bureaucratic barriers and ensuring inclusivity, this initiative has set a precedent for future programs in Pakistan. With its expansion to 40 districts, the program is transforming the way citizens interact with the government, making essential services more accessible than ever before.

Whether through the app or the helpline, ‘Maryam Ki Dastak Program’ is a model of modern governance, empowering citizens and paving the way for a brighter future in Punjab

Frequently Asked Questions (FAQs)

What is the ‘Maryam Ki Dastak Program?

This initiative by the Punjab government provides over 70 essential services at citizens’ doorsteps, accessible through a mobile app or helpline.

Who can benefit from this program?

The program is open to all residents of Punjab, with special benefits for women, elderly citizens, and working individuals.

How can I access the services?

You can request services via the Dastak app or by calling the helpline 1202.

Are there any charges for the services?

Charges depend on the specific service requested. Detailed information is available through the app or helpline.